How to Request Free Website Migration
Quick Summary
CybroHost can help review website migration requests from your previous hosting provider. Migration availability depends on your service type, website size, source hosting access, and technical requirements.
Before Requesting Migration
Please prepare:
- Your domain name
- Old hosting provider name
- Old hosting control panel URL
- Old hosting username
- Old hosting password
- Website type
- Database details, if applicable
- Email accounts to migrate, if needed
- Preferred migration time
- Special instructions
Steps to Request Migration
- Log in to the Client Area:
https://bill.cybrohost.com/clientarea.php - Click Open Ticket.
- Select Technical Support or Migration Support.
- Use this subject:
Website Migration Request
- Copy and complete this format:
Domain name:
Old hosting provider:
Old control panel URL:
Old hosting username:
Old hosting password:
Website type:
Do you need database migration? Yes/No
Do you need email migration? Yes/No
Preferred migration time:
Special instructions:
- Submit the ticket.
Direct Support Ticket Link
https://bill.cybrohost.com/submitticket.php
What Happens After You Submit the Request?
The support team will review:
- Access details
- Website size
- Website type
- Database requirements
- Email migration requirements
- Compatibility with your CybroHost service
- Estimated migration time
Important Migration Notes
- Do not cancel your old hosting before migration is complete.
- Do not change DNS before the migration is confirmed.
- Do not update the website during migration unless instructed.
- Keep a backup before migration.
- Change your old hosting password after migration.
- Some migrations may require manual review.
- Large websites may take longer to migrate.
After Migration Is Complete
You may need to:
- Test the website.
- Update nameservers.
- Install SSL.
- Check forms.
- Check email accounts.
- Check WordPress admin access.
- Confirm the website loads correctly.
CybroHost Nameservers
Use these nameservers:
- dns1.cybrohost.com
- dns2.cybrohost.com
Need Help?
Open a migration ticket:
