How to Fix DNS_PROBE_FINISHED_NXDOMAIN
Quick Summary
DNS_PROBE_FINISHED_NXDOMAIN means your browser cannot find the domain’s DNS records. This usually happens because the domain is not pointed correctly, nameservers are wrong, DNS records are missing, or DNS propagation is not complete.
Common Causes
- Wrong nameservers
- Missing A record
- Domain expired
- DNS propagation not complete
- Cloudflare DNS misconfigured
- Local DNS cache issue
- Domain not registered
- Typo in domain name
Step 1: Check Domain Spelling
Make sure the domain is typed correctly.
Example:
example.com
Do not include extra spaces or wrong letters.
Step 2: Check Domain Status
Make sure your domain is:
- Registered
- Active
- Not expired
- Not suspended
Step 3: Check Nameservers
If using CybroHost DNS, use:
- dns1.cybrohost.com
- dns2.cybrohost.com
Step 4: Check DNS Records
If using external DNS such as Cloudflare, make sure you have an A record.
A Record
Name: @
Value: Your server IP
CNAME Record
Name: www
Value: yourdomain.com
Step 5: Wait for DNS Propagation
DNS changes may take a few minutes to 24 hours. In some cases, it can take up to 48 hours.
Step 6: Clear Local DNS Cache
Try:
- Restart browser
- Clear browser cache
- Restart router
- Try another internet connection
- Try another device
Common Problems
Problem: Domain works on mobile data but not Wi-Fi.
Solution: Local network DNS cache may still be old.
Problem: Domain works without www but not with www.
Solution: Add or fix the www DNS record.
Problem: Domain works for some users but not others.
Solution: DNS propagation may still be in progress.
Need Help?
Open a support ticket:
